Operations Officer

We are looking for a talented Operations Officer to join our growing international team and support us in our mission to create a better world for humans and animals alike.

Salary: £26,000 per annum

Contract: Full time, 37.5 hours per week, permanent

Reports to: Senior Operations and Finance Manager

Work base: Home-based within the UK

About Veganuary

Be part of a small, but dynamic organisation that makes headlines in January and throughout the year!

Veganuary is a non-profit organisation that encourages people worldwide to try a vegan lifestyle for January and beyond. Veganuary’s popular culture appeal, alongside their positive and accessible approach to veganism, is making a measurable difference for animals, sparing millions of lives since our launch in 2014. We proactively support people and businesses alike to achieve this.

After hitting a milestone at the end of 2020 of over one million participants who have pledged to try a vegan diet since our launch, it is indeed an exciting time to join our international team of talented, valued and committed staff who enjoy their work and the ability to collaboratively contribute to this amazing cause.

Role Description

We are looking for a highly methodical person to support our busy operations department, including some operations, finance and fundraising duties. This is a newly created role that will be varied and give you the opportunity to both utilise your broad skill set and develop new ones. During your first six months, you will be involved in developing and consolidating our customer relationship management system (CRM) and helping to create and implement data protection and health and safety policies and guidelines.

Core Responsibilities:

  • Salesforce: supporting fundraising activities as well as helping to establish our corporate database, create reports, support with gift aid claims
  • Support on various projects within operations
  • Support Fundraising Manager (currently in recruitment) with ad hoc fundraising initiatives and duties
  • Assist with data protection
  • Assist with health and safety
  • Other reasonable duties as required

Person Specification:


  • Intermediate to advanced Salesforce knowledge
  • Experience of maintaining and optimising CRMs
  • Microsoft 365, particularly Word and Excel
  • Excellent verbal and written communication skills
  • Flexible and adaptable approach with a willingness to learn
  • Ability to work remotely as part of a hard-working, collaborative and committed team
  • Excellent attention to detail
  • You share and will support Veganuary’s vision and values (see below)


  • Good understanding of data protection regulations
  • Knowledge of Asana
  • Experience of working within the third sector

Veganuary is an equal opportunities employer and is committed to creating an inclusive work culture that reflects and celebrates our diverse world. We therefore welcome applications from all suitably qualified persons, regardless of their ethnicity, sex, disability, religion, sexual orientation, gender identity or expression, marriage and civil partnership status, or age. We recognise our duty as an employer to foster an environment that embraces diversity and are constantly reviewing our practices to become even more inclusive as an organisation. We also recognise that certain groups in our industry are under-represented – we welcome applications from all who meet the role’s requirements and are making efforts to attract a diverse pool of candidates to combat the lack of representation.

Our Vision:

Our vision is simple; we want a vegan world. A world without animal farms and slaughterhouses. A world where food production does not decimate forests, pollute rivers and oceans, exacerbate climate change, and drive wild animal populations to extinction. 

Our Values:

Impact: we are committed to a vegan world; we will utilise research to evaluate how the highest number of lives can be spared and direct resources to that end. 

Empowerment: we will optimise our outreach to support and encourage people on their vegan journey in a non-judgemental, positive, constructive and easily accessible way. 

Collaboration: by partnering with other mission-driven organisations and working closely with corporates, we will make a bigger difference. 

Diversity and inclusion: we know that it takes people with different ideas, strengths, interests and backgrounds to achieve our vision; we appreciate the value of this and how it brings us closer to achieving our mission. 

Respect and integrity: in all internal and external relationships, we will strive for genuine, honest, and transparent communication.

Resilience: we will continue to create a professional and sustainable (human, social, economic and environmental) organisation. 

Application Process:

Please use this link to submit your application, by 09:00 on 17 May 2021, and include your CV and a cover letter of no more than 1000 words that answers the following questions:

  • How did you find out about this role?
  • Why do you want to work for Veganuary?
  • What will you bring to our charity?
  • When can you start?
  • How did you hear about the role?


After you have completed some basic information about yourself on the Breathe platform, you will be prompted to upload your application documents (CV and Cover letter). Please ensure that you click ‘upload’ for each document that you attach to save this onto your application. You will need to upload one document at a time. Once you have uploaded all the required documents, click ‘finish application’. If you do not click ‘upload’ once attaching a document, we will unfortunately be unable to see it in your application.

Once you have applied, you will receive an email that allows you to ‘review your application’ for the next 24 hours. Please do review your application to check that you have correctly uploaded your application documents.

As an inclusive employer, reasonable adjustments can be made to allow any who require additional support to apply for this role. Please get in touch with us if you require such support.