Veganuary are committed to protecting your privacy and keeping any personal data you provide to us confidential at all times, in accordance with UK data protection laws. This Privacy Notice sets out the information processing activities that Veganuary carries out. As such, Veganuary is a Data Controller.
All personal data collected by Veganuary is processed in compliance with the requirements of the UK General Data Protection Regulation, the Privacy and Electronic Communications Regulation 2003 (PECR), and the UK Data Protection Act 2018. Where appropriate, Veganuary will ensure adequate safeguards are in place to uphold your rights and freedoms when data is transferred outside of the UK.
What do we process and why?
At Veganuary we process some personal data about you in order to provide you with information by email about our campaigns, current recipes, and exciting news.
What personal data do we need to process to be able to share these emails with you?
Your name, email, country of residence, and marketing preferences.
What if I don’t agree to consent to receive our emails?
If you do not consent, we will not be able to share news and recipes with you.
What if I change my mind after consenting?
If you change your mind and no longer wish to receive our emails and for your information to be used in this way, you have the right to withdraw your consent, under the current data protection law. If so, please click on the ‘unsubscribe’ button shown at the bottom of every email from us or inform the Veganuary team at [email protected]. We will then stop sending you emails once this is processed.
We care about your privacy, and we want to keep your personal information safe. Personal information is anything that can identify you, like your name, birthday, or address. We only collect and use your personal information when we have a good reason to do so, and when we have your permission or your parents’ permission. If you are under 13 years of age, you need to obtain permission from your parents’ or guardian before sharing your personal information with us.
If you are 13 to 18 years old, we will ask you for your permission, unless we have another good reason to collect or use your personal information. We will always tell you what information we collect, why we collect it, and who we share it with. You have the right to see, change, or delete your personal information at any time. You can also tell us to stop collecting or using your personal information. We will make sure that our website is safe and secure for you to use, and that we do not collect or keep more information than we need. We will not track your location or make guesses about you based on your information, unless you agree to it and we have a good reason to do so.
If you have any questions, or would like more information regarding how we store or use your personal data, please contact us at [email protected].
Veganuary will only process (use) your personal information if we:
The table below highlights the types of personal data that we use, what we use them for and the legal basis for processing.
Type of data
Legal Basis for processing
Donors’ name, contact details, and donation history. Where it is appropriate, we may ask for your reason for giving and your specific interests relating to Veganuary’s work.
For the administration of donations, and to support your fundraising, including processing gift aid.
To provide you with the services, products or information you asked for.
To keep a record of your donations to us.
To understand our supporters better so we can tailor our communications and relationship with you and provide a better service.
For direct marketing purposes.
To identify known donors and those who may have an interest in donating in future.
To analyse donation patterns.
Legitimate interest – this information is necessary for the purposes of collecting donations, administering and maintaining our supporter base and ensuring sustainable fundraising.
Consent – we will only contact you for direct marketing purposes with your prior consent.
Legal Obligation – in some cases this data is collected to meet legal requirements – for example we are legally obliged to pass details of your donations to HMRC for tax purposes.
Donors’ bank and payment card details.
To process donations and orders for Veganuary merchandise.
Records of payments for purchases you have made from our online shop.
To enable us to follow up any problems relating to your order.
Contractual purposes and legal obligations such as Consumer Rights Act 2015.
Records of fundraising activities you have organised
To record how much income each particular event/method of fundraising generates.
Legitimate interest – Veganuary has an interest in analysing which types of events raise the most income, and also in identifying those supporters who are best able to help us to organise events and gather donations.
Your volunteering history (including the activities you have taken part in, number of hours you worked)
To help us identify which types of events/methods of volunteering are most effective.
Legitimate interest – Veganuary has an interest in analysing which types of activity are most effective and also identifying those volunteers who are best able to help us organise events and gather donations.
Your marketing preferences
To deliver marketing materials such as our newsletters or make note of particular preferences
Legitimate interests – we collect this information to help us comply with the laws on electronic marketing (the Privacy and Electronic Communications Regulations 2003)
Information contained on your social media profiles
To find people like you on social media who we can reach out to with our message.
To contact individuals within businesses who may be interested in supporting Veganuary.
Legitimate interests – Veganuary has an interest in growing our corporate engagement to reach individuals who may be interested in our aims.
Details of any queries or complaints you have made to Veganuary
To enable us to respond to queries and investigate and resolve your concerns.
To understand how we can improve our services, products or information.
Legitimate interests – this information is necessary for us to identify areas where we can improve the service we provide.
Gift aid forms
For tax purposes and to enable us to claim Gift Aid back from HRMC
Use of Chatbot
For questions and for Veganuary to contact you in relation to your questions
Conversations you have with us including phone calls, letters, emails, live chats, video chats and any other kind of communication
We use these records to check your instructions to us, assess, analyse and improve our service, and to train our staff
Legitimate interest – Veganuary has an interest in analysing and improving the service that we provide to our supporters.
When we process data under the Legitimate Interests basis, we consider how necessary that processing is for us a charity and how that processing might impact you. For example, use of web analytics does not pose any significant risk of harm to you, but it does have demonstrable benefits both for you and for Veganuary, as it enables us to improve your Veganuary website experience in future.
We will inform you if the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract with us and of the possible consequences of failure to provide such data.
We obtain information about you in the following ways:
Source of information
Information you give us directly
For example, we may obtain information about you when you sign up to Veganuary, make a donation or purchase an item via the Veganuary online shop.
In some circumstances, it may be mandatory to collect and process some of your personal details to deliver the service or provide the support you are looking for. For example we need your payment details and address when you purchase merchandise through the Veganuary online shop.
Information you give us indirectly
Your information may be shared with us by third parties where you have consented for them to do so or where there is an agreement/contract in place between us and the third party. For example from fundraising platforms like JustGiving.
When you visit this website
When you use social media
We supplement information on potential or current supporters with information from publicly available sources such as corporate websites, public social media accounts, Google and Companies House in order to create a fuller understanding of someone’s interests and support. For more information, please see the section on ‘Using your information to tailor our work’ below.
Name and email address will be collected and used if you agree for communications and responses to be sent via Chatbot. Any data you supply in the free text fields will be processed by Veganuary in line with this privacy notice
Veganuary shares personal data with a number of external organisations.
Recipient/Category of organisation
Purpose of sharing
IT support companies
We may share fundraising data with an IT support company so they can investigate software issues.
We may share personal data with solicitors in the course of obtaining legal advice and support.
Data protection consultancy
We may share personal data with a data protection consultancy when seeking advice and support on data protection issues.
Software platform providers
We use external companies to host our supporter records database.
We may share personal data with partner organisations where you have been redirected to the Veganuary website through another non-profit or campaign group we are working with. We will ask if we can share your details with that group, but we will only do so if you grant us your consent.
We use a print-on-demand supplier to fulfil orders from the Veganuary online store.
Where you have informed us that you want to participate in challenge events to raise money for Veganuary then we may share your contact details with the event organisers so they can provide you with further information and registration details.
Internet and social media companies
We upload content to the Veganuary website, Facebook and LinkedIn pages to further our commercial and marketing interests.
We use courier companies to send items you have ordered via the online store.
Secure online payment provider
We use a secure online payment provider to process your card and bank details when you donate to us or buy Veganuary merchandise.
Where you have made a Gift Aid declaration, we will pass the details to HMRC in order to claim back tax.
We ensure that we have data processing contracts in place with any organisations processing data on our behalf.
We may transfer personal data to a country outside the UK. Whenever we do this, we will ensure that arrangements are in place to provide suitable safeguards, such as UK Adequacy Regulations, Standard Contractual Clauses, International Data Transfer Agreements, or another mechanism permitted by law. For further information about this, please contact us.
We may also transfer information about you overseas if you have provided your consent for us to do so, such as sharing your personal data back to the partner organisation that referred you to Veganuary. Please note that personal data held by our partners is governed by the data protection laws of the country they are headquartered in, which may not afford the same level of protection as UK data protection law.
We only hold information about you for as long as it is needed for the purpose(s) it was collected, or as required by law.
If you have ever made a donation to Veganuary, we will retain information showing your relationship with us, such as your donation history, for the lifetime of the charity. We will also retain information about your relationship with us for the lifetime of the charity if you have pledged to leave us a gift in your Will or enquired about doing so.
If you have never given us a donation or pledged or enquired about leaving a gift in your Will, we will keep information about you for no longer than five years since the last time you interacted with us.
When it is no longer needed, information about you will either be deleted or anonymised.
We may use your contact details to update you with information about Veganuary activities, our fundraising appeals and other opportunities to support us and to seek your views.
We will only send you marketing and fundraising communications by email if you have provided your prior consent. This does not apply to service communications (see below).
We’ll always ask for your permission to contact you about our products and services in this way, for example:
You can opt out of our marketing communications at any time by clicking the “unsubscribe” link in any of our emails or by contacting [email protected]
We may send you certain communications, without your consent, if we are under a legal obligation to do so; if we feel sending the communication is in both yours and our interests; and/or it would be a disadvantage to you if we didn’t send you the communication, for example to send you a receipt for your donation. Such communications contain tracking pixels or similar technologies which monitor email-opening rates only.
These communications may include:
UK data protection law stipulates that you have ‘Individual Rights’ concerning how information about you is stored and used. To exercise any of your rights detailed below, please email us at [email protected].
You have the right to:
• Withdraw your consent at any time where the lawful basis is consent (e.g. you may opt out of receiving marketing communications at any time by using the ‘unsubscribe’ link at the bottom of our emails).
If you have any queries or concerns about the way we may be processing your data, please contact us in the first instance at [email protected].
For further information about your data protection rights, to raise a concern or to make a complaint, please contact the UK Information Commissioner’s Office (tel: 0303 123 1113).
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy HERE. Turning cookies off may result in a loss of functionality when using our website.
Tracking cookies and similar technologies are also used in the email correspondence we send out, if you opt in to hear from us. Such technology is used to monitor email open rates and also lets us know if links are accessed through our emails. We may use this information on how you interact with emails that you receive from us to better tailor communications to you in the future.
If you no long consent to the use of these cookies in emails you can use the unsubscribe button at the bottom of each email, however you will then not be able to hear from us as we will remove you from our mailing list as soon as possible.
We do not have any control over the websites of any other organisation outside Veganuary. If you click on a link on our site that takes you to another website, we cannot be held responsible for your privacy when you are on that website.
Similarly, in instances where we have embedded content from third party websites or applications, such as videos from YouTube, Veganuary cannot be held responsible for your privacy or how your data is used when interacting with that content.
This Privacy Notice may be amended from time to time to reflect any changes or legislative updates. It was last updated in December 2023.
Veganuary is registered as a charity in England and Wales (Charity Number 1168566).
PO Box 771
Data Protection Officer
URM Consulting Services Ltd
Manor Farm Road
0118 206 5410
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